Email & SMS Marketing for Plandome Heights
Plandome Heights is a 967-resident village in Nassau County near Plandome and Plandome Manor. Almost every contractors and real estate teams business we walk into has the same untouched asset sitting on their hard drive: a customer list, sometimes thousands of names long, that nobody has emailed in months. Email and SMS are the lowest-cost ways to bring repeat customers back, and most Plandome Heights businesses are leaving real revenue on the table by ignoring them. Strictly residential village. All retail and service demand handled by Manhasset, which makes a healthy email and SMS program one of the highest-leverage things you can run. NOVA builds the whole system: list cleanup, welcome sequences for new leads, nurture flows that move first-time customers into repeat customers, reactivation blasts to past clients who have not been back in a while, and a monthly newsletter calendar tied to the rhythm of your business. Compliance handled, deliverability monitored, monthly reporting on opens, clicks, and revenue. One team, one bill, one system that just runs.
Where Plandome Heights businesses lose leads on email & sms
A customer list that nobody emails — sometimes thousands of past customers in Plandome Heights who have not heard from the business in over a year.
SMS not set up at all — missing the channel with the highest open rate and the fastest revenue turnaround.
No reporting — no idea what opens get, what clicks convert, or what reactivation revenue actually looks like.
How NOVA solves it
List audit and cleanup — segment past customers, leads, and inactive contacts so each gets the right kind of message instead of one generic blast.
Sequence build — welcome flow for new leads, nurture flow for first-time customers, and a reactivation campaign for past customers in Plandome Heights and around Plandome.
SMS configured the right way: compliant opt-in, sender registration, and a clear reply-stop flow so deliverability stays high.
Ongoing monthly newsletter and campaign calendar with reporting that ties activity back to bookings and revenue.
Plandome Heights context
Long Island is a repeat-customer market — most local contractors and real estate teams survive on the same families and the same word-of-mouth network for years, and email plus SMS is how you stay top of mind between visits. In Plandome Heights, with customers also pulled toward options in Plandome, the businesses that text or email at the right moment win the next visit. Reactivation campaigns to past customers — people who already know and trust the business — are routinely the highest-margin revenue any Nassau County owner can generate.
Local anchors: Stonytown Road, Manhasset LIRR access.
Frequently asked questions
Plandome Heights: Let's talk email & sms.
Plain English. One Long Island team. Month-to-month.